Terms of Use

1. Definitions

• "Advertiser" means a user who sends an ad request or seeks advertising services.
• "Media Partner" means a business that lists ad space or advertising services and sends quotes.
• "User" means any person who uses the Platform, including Advertisers and Media Partners.
• "Content" means any text, image, listing, request, quote, message, testimonial or other material submitted to the Platform.
• "Booking" means any agreement for advertising made between an Advertiser and a Media Partner.

2. What iklan.app is, and is not

iklan.app is an online marketplace that introduces Advertisers to Media Partners. We are an intermediary only.

• We are not a party to any Booking, quote, contract or payment between Users, and we are not an agent, broker, employer or partner of any User.
• We do not own, operate, inspect or control any ad space listed, and we do not guarantee its existence, location, size, visibility, traffic figures, availability, permits, condition or results.
• We do not guarantee that any request will receive quotes, that any quote is accurate or competitive, or that any Booking will be completed.
• Verification of Media Partners (for example, checking an SSM number) is a limited administrative step. It is not an endorsement, audit or guarantee of their identity, capacity, licences or performance.

iklan.app does not own, control, operate or guarantee any advertising space, service, product or opportunity listed by users, unless clearly stated otherwise.

Any check, verification or information displayed by iklan.app about a user, business or listing is for the administration and operation of the Platform only. It must not be treated as an audit, endorsement, recommendation, warranty or confirmation of the identity, ownership, authority, validity, quality, safety, legal compliance or suitability of that user or listing.

Unless clearly stated otherwise, iklan.app is not a party to any negotiation, quote, Booking, contract, payment, dispute or performance of any agreement between Users. Any agreement made between Users is between those Users only.

Users who deal with each other are responsible for evaluating and verifying the identity, authority, ownership, licences, permits, qualifications, representations and suitability of the parties they deal with before entering into any dealing or transaction. We strongly recommend written agreements, site visits and proper documentation before paying any money.

Nothing in these Terms or in the use of the Platform creates any partnership, joint venture, agency, fiduciary, employment, franchise or other legal relationship between iklan.app and any User, unless we clearly state so in writing.

3. Eligibility and accounts

• You must be at least 18 years old and legally able to enter into binding contracts. If you use the Platform for a business, you confirm that you are authorised to bind that business.
• When you create an account or send an ad request, you are asked to confirm that you accept these Terms and have read the Privacy Notice. We keep a record of that acceptance.
• You must provide true, accurate and current information and keep it updated. One person or business may not create accounts to mislead others.
• You are responsible for keeping your password secure and for all activity under your account. Notify us immediately at iklan@cashdir.com of any unauthorised use.
• Email confirmation is required. Media Partner accounts must also be approved by us before they can receive requests or publish listings, and we may refuse approval at our discretion.

4. Advertiser obligations

• Your requests must be genuine, lawful and accurately describe what you want to advertise.
• You are solely responsible for the content of your advertisements and for obtaining all approvals required for them.
• Your advertisements must comply with all applicable laws and codes, including the Trade Descriptions Act 2011, the Consumer Protection Act 1999, the Communications and Multimedia Act 1998, the Malaysian Code of Advertising Practice, halal and health-claim requirements, and any requirements of local authorities or site owners.
• You must not use requests to collect Media Partners' data for unrelated purposes or to send unsolicited marketing.

5. Media Partner obligations

• You must own, or be authorised to sell, every ad space or service you list, and hold all permits and licences required, including advertising and signboard permits from the relevant local authority (PBT), approvals from site owners, transport operators or airport authorities, and any other regulatory approval.
• Listings must be accurate, current and not misleading, including location, size, price, traffic estimates, availability and photos. Photos must be of the actual space, or clearly marked if they are illustrative.
• Quotes must be genuine and honoured on the terms stated. Prices must be stated in Ringgit Malaysia and should state whether taxes are included.
• You must handle Advertisers' personal data only to respond to and fulfil their request, in compliance with the PDPA, and must not add them to marketing lists without their consent.
• You are solely responsible for the installation, display, maintenance, safety, insurance and removal of advertisements, and for compliance with building, safety and planning laws.

6. Prohibited content and conduct

You must not use the Platform to submit, request, list or promote anything that:

• is illegal, or promotes illegal goods or services, including gambling, unlicensed moneylending (ah long), illegal drugs, counterfeit goods, scams, pyramid or get-rich-quick schemes;
• is obscene, pornographic, sexually explicit, abusive, profane, hateful, threatening, defamatory or harassing;
• touches on race, religion or royalty (the "3R" issues) in a way that is offensive or likely to cause disharmony, or is seditious;
• is false, misleading or deceptive, or makes unsubstantiated claims (including health, halal, financial or "No. 1" claims);
• infringes any copyright, trademark, design, privacy or other right of any person;
• promotes or opposes any political candidate, political party, election campaign or political campaigning activity (such advertising is not allowed on the Platform);
• concerns tobacco, vaping, alcohol, weapons or other restricted categories, except where lawful and with all required approvals;
• contains spam, links to malicious websites, malware, or personal data of others without consent.

You must not: impersonate any person or business; create fake accounts, requests, listings, quotes or testimonials; bypass or interfere with security, spam, profanity or rate-limit controls; scrape, copy or harvest data from the Platform; use bots or automated means without our written permission; reverse engineer the Platform; or use the Platform in any way that could damage, disable or overburden it.

7. Content you submit

• You keep ownership of your Content.
• By submitting Content to iklan.app, you grant us a non-exclusive, worldwide, royalty-free and sublicensable licence, to the extent reasonably necessary, to host, store, copy, display, publish, distribute and adapt (for example, resize or re-encode images) that Content for the purposes of operating, maintaining, improving and marketing the Platform and its services.
• This licence ends when your Content is deleted from the Platform, except to the extent that the Content is still held in backup systems, must be kept for legal or compliance purposes, has already been shared with other users as part of normal use of the Platform, or has been used in promotional material published before it was deleted.
• Approved testimonials may be displayed on the Platform and in our marketing, with your name and business as submitted.
• You confirm that you have all rights needed to submit your Content, and that it complies with these Terms and the law.

We have the right, but not the obligation, to review, investigate, block, hide, edit, refuse, hold or remove any Content or listing at any time, including through automated filters, if we reasonably believe it breaches these Terms, applicable law or third-party rights, or could create risk for the Platform or other users. We may also suspend or terminate a user's access where we believe this is necessary to protect the Platform or other users, or to comply with legal obligations. We are not responsible for Content submitted by Users.

8. Fees and payments

• Sending ad requests and receiving quotes is free for Advertisers.
• Listing and receiving requests is free for Media Partners during our launch period. We may introduce fees (for example, per request unlocked or by subscription) with at least 14 days' notice; continued use after the notice period means you accept them.
• Payments for Bookings are made directly between Advertisers and Media Partners. We do not collect, hold, escrow or refund such payments, and we are not responsible for any failed payment, deposit, cancellation or refund.
• If iklan.app introduces payment services, transaction processing, commissions, deposits, booking fees or other financial services in future, those services may be subject to additional or separate terms.
• Each User is responsible for their own taxes, including any sales and service tax (SST), and for issuing invoices and receipts as required by law.

9. Communications

By creating an account you agree to receive service emails related to your account, requests and quotes. Marketing emails are sent only if you opted in, and you can unsubscribe at any time. Contact between Users on WhatsApp or other channels is outside the Platform, and you use those services at your own risk and under their own terms.

10. Intellectual property

The Platform, including its software, design, text, graphics, logos, the "iklan.app" name and the billboard preview tool, is owned by us or our licensors and protected by intellectual property laws. Except for your own Content, you may not copy, modify, distribute, sell or create derivative works of any part of the Platform without our prior written consent. Poster previews are for your personal evaluation only and do not grant any right to use any ad space.

11. Disclaimers

To the maximum extent permitted by law, the Platform and all Content are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability or non-infringement. We do not warrant that the Platform will be uninterrupted, secure or error-free, or that emails will be delivered. Poster previews are illustrative and do not represent the actual appearance of any advertisement.

These Terms do not exclude or limit any right or remedy given to a user under the Consumer Protection Act 1999 or any other law, to the extent that right or remedy cannot lawfully be excluded or limited. Users acknowledge that the nature and purpose of a transaction may determine which consumer protection laws apply. Where a User uses the Platform for business purposes, the parties agree, to the extent permitted by section 2(2) of the Consumer Protection Act 1999, that the Act does not apply to that use.

12. Limitation of liability

Nothing in these Terms is intended to exclude or limit any right, remedy or liability that cannot lawfully be excluded or limited under applicable law. Subject to that, and to the maximum extent permitted by law:

• we are not liable for any dispute, loss or damage arising from any Booking, quote, advertisement, ad space, payment, or the acts or omissions of any User or third party;
• we are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, business, goodwill, data or opportunity, however caused, even if we were advised of the possibility;
• our total liability to you, if any, for all claims relating to the Platform will not exceed RM100 (or the total fees you paid us in the 12 months before the claim arose, if that amount is higher). This is a maximum limit only. It does not mean that any amount is owed or payable to you, and the Platform is currently free to use.

Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be limited by law.

13. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless iklan.app, its directors, officers, employees and agents from and against any claim, demand, loss, liability, damage, fine, penalty, cost and expense (including reasonable legal fees) arising out of or related to: your use of the Platform; your Content or advertisements; any Booking you enter into; your breach of these Terms; or your violation of any law or the rights of any third party, including any action by a local authority, regulator or rights holder.

14. Suspension and termination

We may suspend, restrict or terminate your account or access, remove your Content, hold or close your requests, or refuse service, at any time and without liability, if we reasonably believe you have breached these Terms or the law, if required by an authority, or to protect the Platform, Users or the public. You may stop using the Platform and delete your account at any time. Sections that by their nature should survive termination (including sections 2, 7, 8, 10 to 13, and 17 to 19) will survive.

15. Complaints and reports

If you want to make a complaint, or report content, a listing or a user, contact us at iklan@cashdir.com. Complaints and reports may include:

• misleading information or listings;
• prohibited content;
• fraudulent or suspicious activity;
• infringement of intellectual property rights;
• privacy or personal data issues (you may also write to iklan@cashdir.com); or
• breaches of these Terms.

Please include the page link, the account or business concerned, and what happened. We may ask for more information and take the action we consider reasonable and appropriate, including hiding or removing content, suspending accounts or taking other action under these Terms.

We have no obligation to mediate or resolve disputes between Users. Disputes about Bookings must be resolved directly between the parties involved.

16. Third-party services

The Platform may link to or rely on third-party services (such as WhatsApp, email providers, hosting providers and Google Fonts). We are not responsible for their availability, content or practices.

17. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, floods, epidemics, government action, power or internet outages, hosting or email provider failures, cyber attacks and labour disputes.

18. Changes to these Terms and the Platform

We may change the Platform, or suspend or discontinue any part of it, at any time. We may amend these Terms by publishing the updated version on this page with its effective date; where changes are material, we will notify registered users by email or on the Platform. Continued use after the effective date means you accept the amended Terms.

19. Governing law and jurisdiction

These Terms are governed by the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia, with the courts in Kuala Lumpur having venue, save that we may seek urgent injunctive relief in any competent court.

20. General

• Entire agreement: these Terms and the Privacy Notice are the entire agreement between you and us about the Platform.
• Severability: if any provision is found invalid or unenforceable, it will be limited to the minimum extent necessary and the rest will remain in force.
• No waiver: our failure to enforce any right is not a waiver of that right.
• Assignment: you may not transfer your rights or obligations without our consent. We may assign ours, including in a sale or restructuring of our business.
• Notices: we may send notices to the email address in your account or publish them on the Platform. Notices to us must be sent to iklan@cashdir.com.
• Electronic records: you agree that these Terms, your acceptance of them and communications through the Platform are valid electronic records and signatures under the Electronic Commerce Act 2006.
• Language: these Terms are available in English and Bahasa Malaysia. If there is any inconsistency, the English version prevails.

21. Contact

• iklan.app
• General enquiries: iklan@cashdir.com
• Complaints and reports: iklan@cashdir.com
• Privacy: iklan@cashdir.com
• Website: https://iklan.app/